Privacy policy

Last updated: June 21, 2025

【Privacy Policy】

 

1. Introduction

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (養好 INNERWELL). We are committed to safeguarding your privacy and comply with the Personal Data (Privacy) Ordinance of Hong Kong and other applicable laws.

2. Types of Information We Collect

  • Name and contact information (phone number, email address, shipping address)

  • Order history and payment information (processed via Shopify and/or third-party payment platforms)

  • Browsing data and website usage behavior (e.g. cookies, Google Analytics)

 

3. Purpose of Data Collection

We collect your personal information for the following purposes:

  • To process orders and arrange delivery

  • To provide customer service and respond to inquiries

  • To create customer accounts and maintain transaction records

  • To send promotional messages (if you have opted in)

  • To optimize website performance and analyze shopping behavior

 

4. Disclosure to Third Parties

We do not sell or rent your personal information to unauthorized third parties. However, your data may be shared in the following cases: 

  • With service providers required for payment processing, shipping, or analytics (e.g. Shopify, Stripe, SF Express)

  • When required by law, court order, or regulatory authority

 

5. Data Security

We adopt appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. You can choose to enable or disable cookies via your browser settings.

7. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request us to stop using your data for direct marketing

  • Request deletion of your data (subject to transaction and legal restrictions)

    Please contact us at [your@email.com] for such requests.

 

8. Updates to This Policy

Any changes to this Privacy Policy will be posted on this page. We encourage you to review it periodically for the latest updates.

9. Contact Us

If you have any questions regarding this Privacy Policy, please email us at: info@innerwellhk.com